Request for refund of reservation due to impact of COVID-19

If you wish to request the full cancellation of your reservation, you must request it through the following form. Due to the exceptional situation and the constant changes in the steps taken by the Government we are not able to guarantee that this cancellation can be done without a penalization as we will be applying the general cancellation policies and the special conditions determined in each case. Once we have received the your inquiry, we will check your case in detail and we will proceed to confirm the cancellation policies in maximum 30 calendar days.

We offer our most sincere apologies for the inconveniences that these global circumstances external to Pilgrim may cause, and we thank you for your understanding.

Starting date*
Finishing date*
Number of people*
IAmount paid *
Method of payment *
Number of experience**
* andatory fields ** you may obtain your experience/reservation number in the email received with the booking confirmation.
Pilgrim Travel, S.L. informs that according to Regulation 2016/679, the information used in this form will be used to answer the eventual inquiries as for publishing comments, being the legal basis of legitimation the consent of the user. The rights of agreements can be applied according to our Privacy Policy

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